I want you to be happy with your purchase.  If there is a problem or you are not completely satisfied with your item, please contact me immediately so we can work together to remedy the situation.  If the problem cannot be remedied, you will be issued a prompt refund, minus shipping charges. Whimsy Shop items are guaranteed to be of good quality. Please note that handpainted and handcrafted artwork often have imperfections.  My artwork will often show intentional wear markings as part of the vintage and often rustic design of my work.  Imperfections add character to each piece. Each item should provide the owner with years of enjoyment with proper care.  Misuse or improper handling by owner will not be refunded. I package everything very carefully, all items should arrive packed securely with all contents intact. Insurance is optional but I do recommend insurance when paying for shipping costs.  Items lost or damaged during transit will not be refunded.   

Whimsy Shop accepts most major credit cards and e-checks via PayPal. A PayPal account must be established to utilize this service.
To pay by check or money order, please email me for instructions on how to proceed. Orders paid by check will ship after check has cleared. All other orders will ship within 2-3 business days.  Items are ship by US Postal Service. Insurance is optional. Although I do package every item with extreme care, I do recommend that you purchase insurance when paying for shipping costs, as my refund policy does not cover for items damaged or lost during transit.

Refund & Exchange Policy

My name is Bren. I live in Mesa, Az. 
with my husband, Ryan,  and our 3 wonderful kids.  I've loved art for as long as I can remember and I am most happy when I am creating.  I use  a very broad spectrum of art  mediums. I have yet to choose a favorite.  My experience ranges from painting, drawing, sculpting, pottery, metal, glass, jewelry, sewing, photography, fashion & interior design, wood, stage-craft,  music production & vocals, web & graphic design, writing, and book illustration. 
Whimsy Shop was established in 2002. I had no idea how well  the site would do.  Once it was opened to the public, I was shocked at how fast my work sold. I began accepting custom orders and sold selected items wholesale and by the bulk.  I became overwhelmed and eventually stopped enjoying it.  I took a very long break from the website with intentions of re-opening and re-designing Whimsy Shop where I am free to do my art "on a whim" with everything being unique and one of a kind.  The website has been refocussed primarily on my photography company but I will post random items for sale when I have bouts of creativity!  Enjoy, and thanks for stopping by! Please be sure to also visit whimsyshopphotography.com
  
I hope you have enjoyed your visit! 


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